Privacy Policy
Last updated: July 31, 2026
This Privacy Policy describes how Naturloom, operated by IC INTERNATIONAL LLC, collects, uses, discloses, and otherwise processes your personal information when you visit, use our services, make a purchase from www.naturloom.com, or otherwise communicate with us.
For purposes of this Privacy Policy, “you” means the individual using our website or services, whether you are a customer, website visitor, or another individual whose information we collect.
Please read this Privacy Policy carefully. By using or accessing our website and services, you acknowledge the collection, use, and disclosure of your personal information as described in this policy.
Personal Information We Collect
The personal information we collect depends on how you interact with Naturloom and our website.
Information You Provide Directly
We may collect personal information that you provide directly to us, including:
• Name
• Billing address
• Shipping address
• Email address
• Telephone number
• Order and transaction information
• Account information
• Product selections and preferences
• Customer service messages and correspondence
• Reviews, feedback, survey responses, or other information you voluntarily provide
• Marketing and communication preferences
Payment information is processed through Shopify, Shopify Payments, PayPal, Shop Pay, or other payment providers made available during checkout. Naturloom does not directly store complete credit or debit card numbers.
Information Collected Automatically
When you visit or use our website, we and our service providers may automatically collect certain information about your device and use of the website, including:
• IP address
• Browser type and version
• Device type and operating system
• Time zone and approximate location
• Pages and products viewed
• Search activity
• Referring website or source
• Shopping cart and checkout activity
• Dates and times of visits
• Interactions with advertisements, emails, and website features
• Cookie identifiers and similar technology information
We may collect this information through cookies, pixels, tags, web beacons, software development kits, log files, and similar technologies.
Customer Support Information
When you contact us for assistance, we may collect your name, email address, telephone number, order number, shipping information, photographs you choose to provide, and the content of your message. We use this information to respond to questions, resolve order issues, manage returns or exchanges, and improve our products and services.
How We Use Personal Information
We may use personal information for the following purposes:
Providing Products and Services
We use personal information to:
• Process and fulfill orders
• Process payments
• Arrange shipping and delivery
• Send order confirmations and shipping notifications
• Manage returns, refunds, and exchanges
• Provide customer support
• Maintain customer accounts
• Communicate about orders and service requests
Marketing and Advertising
With your consent where required, we may use personal information to:
• Send promotional emails or other marketing communications
• Inform you about products, offers, sales, and store updates
• Measure the performance of marketing campaigns
• Display advertisements that may be relevant to your interests
• Understand how visitors interact with our website and advertisements
You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the message. Unsubscribing from marketing communications does not prevent us from sending transactional messages relating to your orders or account.
Improving and Protecting Our Services
We may use personal information to:
• Analyze website usage and performance
• Improve website navigation, products, and customer experience
• Diagnose technical problems
• Detect, investigate, and prevent fraud, abuse, security incidents, and illegal activity
• Protect Naturloom, our customers, and other users
• Enforce our terms, policies, and legal rights
• Comply with legal and regulatory obligations
Cookies and Similar Technologies
We use cookies and similar technologies to operate our website, remember customer preferences, maintain shopping carts, process checkout activity, understand website performance, conduct analytics, and support advertising.
Cookies may include:
• Strictly necessary cookies required for website and checkout functions
• Functional cookies that remember preferences
• Analytics cookies that help us understand website usage
• Advertising cookies or pixels used to measure campaigns and provide relevant advertising
• Social media and content cookies that support integrations with third party platforms
You may manage cookies through your browser settings and, where available, through the cookie banner or privacy controls displayed on our website.
Blocking certain cookies may affect website features, shopping cart functionality, checkout, localization, or other services.
For additional information about cookies used by Shopify, please review Shopify’s Cookie Policy:
https://www.shopify.com/legal/cookies
How We Disclose Personal Information
We may disclose personal information to third parties when reasonably necessary to operate our business and provide our services.
These parties may include:
Shopify
Our online store is hosted by Shopify. Shopify processes personal information to provide the ecommerce platform, checkout, payment, fraud prevention, analytics, customer account, Shop, and Shop Pay services used by our store.
You can learn more about Shopify’s processing of customer information through the Shopify Consumer Privacy Policy:
https://www.shopify.com/legal/privacy/consumers
Payment Providers
We may disclose transaction information to payment processors such as Shopify Payments, Shop Pay, PayPal, card networks, banks, and fraud prevention providers to authorize and complete payments.
Shipping and Fulfillment Providers
We may provide names, shipping addresses, telephone numbers, email addresses, and order information to carriers and fulfillment providers such as USPS, UPS, or other delivery companies used to complete an order.
Analytics and Advertising Providers
Depending on our current settings and your consent where required, we may use or disclose information to analytics, advertising, and social media platforms such as:
• Google
• Meta, including Facebook and Instagram
• Pinterest
• TikTok
• Microsoft or Bing
• Shopify analytics and marketing services
These providers may use cookies, pixels, and similar technologies to measure website activity, campaign performance, conversions, and advertising effectiveness.
Business Applications and Service Providers
We may disclose information to companies that assist us with:
• Email and marketing services
• Product reviews
• Customer support
• Affiliate management
• Website security
• Analytics
• Fraud detection
• Data hosting
• Accounting and business operations
These providers are permitted to process information only as necessary to perform services for us and subject to their contractual and legal obligations.
Legal and Business Purposes
We may disclose personal information:
• To comply with applicable laws, regulations, subpoenas, court orders, or lawful government requests
• To protect our rights, property, safety, customers, or others
• To investigate suspected fraud, abuse, or illegal activity
• In connection with a business transaction such as a merger, acquisition, financing, sale, reorganization, or transfer of assets
Targeted Advertising and Data Sharing
Naturloom does not sell personal information to third parties for money.
However, some privacy laws define “sale,” “sharing,” or “targeted advertising” broadly. Our use of advertising platforms, cookies, and pixels may be considered a sale or sharing of personal information or processing for targeted advertising under certain United States state privacy laws.
Where required, you may opt out through the Your Privacy Choices or data sharing opt out link displayed on our website. You may also contact us at help@naturloom.com.
When supported by your browser and required by applicable law, we may recognize the Global Privacy Control signal as a request to opt out of certain data sharing or targeted advertising activities.
Your Privacy Rights
Depending on where you live, you may have some or all of the following rights:
• The right to know whether we process your personal information
• The right to request access to personal information we maintain about you
• The right to request correction of inaccurate personal information
• The right to request deletion of personal information
• The right to receive a portable copy of certain personal information
• The right to opt out of targeted advertising, sale, or sharing as defined by applicable law
• The right to restrict or object to certain processing
• The right to withdraw consent where processing is based on consent
• The right not to receive discriminatory treatment for exercising privacy rights
• The right to appeal a decision concerning a privacy request where applicable
To submit a privacy request, contact us at:
We may need to verify your identity before completing a request. We will use information provided in connection with a privacy request only to verify and respond to that request.
You may authorize an agent to submit a request on your behalf where permitted by law. We may request evidence that the agent is authorized to act for you.
Certain information may be exempt from deletion or other requests where retaining it is necessary to complete transactions, maintain records, prevent fraud, comply with legal obligations, resolve disputes, or exercise legal rights.
European Economic Area, United Kingdom, and Switzerland
Where European data protection law applies, we process personal information under one or more of the following legal bases:
• Performance of a contract with you
• Compliance with legal obligations
• Our legitimate interests, provided those interests do not override your rights
• Your consent
• Protection of legal rights and prevention of fraud
Your information may be processed outside the country where you live, including in the United States and Canada. Where required, appropriate safeguards are used for international transfers.
You may have the right to lodge a complaint with the data protection authority in the country where you live. We encourage you to contact us first so we can attempt to address your concern.
California and Other United States State Privacy Rights
Residents of California and certain other United States states may have rights concerning access, correction, deletion, portability, targeted advertising, and the sale or sharing of personal information.
We do not knowingly sell or share the personal information of individuals under 16 years of age.
Eligible residents may exercise applicable rights by contacting help@naturloom.com or by using the Your Privacy Choices link on our website when available.
Data Retention
We retain personal information for as long as reasonably necessary to:
• Provide products and services
• Complete and document transactions
• Maintain business, tax, accounting, and legal records
• Comply with legal obligations
• Prevent fraud and abuse
• Resolve disputes
• Enforce agreements
• Protect our legal rights
Retention periods vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no website, internet transmission, electronic storage system, or security measure can be guaranteed to be completely secure. You should use caution when transmitting information electronically and protect your account credentials.
Children’s Privacy
Our website and services are intended for adults and are not directed to children under 13.
Although we sell baby and children’s products, purchases must be made by adults. We do not knowingly collect personal information directly from children under 13.
If you are a parent or guardian and believe a child has provided personal information to us, please contact help@naturloom.com so we can review and, where appropriate, delete the information.
Third Party Websites and Services
Our website may contain links to websites, applications, or services operated by third parties. We are not responsible for the privacy, security, accuracy, or content of third party services.
We encourage you to review the privacy policies of third parties before providing them with personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, legal requirements, or other operational reasons.
The revised policy will be posted on this page, and the “Last updated” date will be changed accordingly.
Contact Us
For questions about this Privacy Policy, our privacy practices, or a privacy rights request, contact us at:
Naturloom
IC INTERNATIONAL LLC
9636 Wyeth Ct
Wellington, Florida 33414
United States
Email: help@naturloom.com